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CATERING SUPERVISOR

Are you passionate about creating memorable guest experiences and leading a team to success? Do you have a keen eye for detail and a knack for driving food and beverage sales? If so, we invite you to join our team as a Catering Supervisor at The Lakes Aquarium.

In this role, you will play a vital part in ensuring the smooth operation of our catering facilities, including the 1872 cafe, Oscars cafe, and ice cream kiosk and in the absence of the Catering Manager, be responsible for the day-to-day running of these outlets.

Responsibilities will include, but are not limited to:

• Team leadership – supervising and leading a team of seasonal employees, fostering a positive work environment and promoting teamwork.
• Customer satisfaction – ensuring our guests receive exceptional service and satisfaction during their time with us

• Oversee the daily operations of the 1872 café, Oscars café and Ice Cream Kiosk, ensuring cleanliness, safety, and compliance with food safety regulations.

• Stock management – monitor and manage inventory levels, including ordering supplies and conducting regular stock checks.

The successful applicant would ideally have previous experience in a supervisory role within the catering or hospitality industry, as well as possessing strong communication skills.

The post requires Duty Management responsibility and weekend work.

This role is full-time, permanent, and based at The Lakes Aquarium, a prime location to work!

The closing date for this position is Sunday 26th November 2023 – Please note interviews may be arranged prior to this date and we reserve the right to close this vacancy earlier than this date if necessary.

Please send a detailed CV and covering letter explaining why you wish to be considered for this post to Nichola Day, People and Organisation Manager at nichola.day@blackpoolzoo.org.uk.

If you are an internal candidate, please ensure you have sought line manager approval before applying.